KLAIRS

Klairs. Rich Moist Soothing Cream

$37.99

This cream is an all-year moisturizing cream made for battling sensitive skin through all seasons. It effectively restores the hydration balance for dry skin to help stabilize the skin. For heated skin, it lowers the temperature to reduce redness and diminish the appearance of pores to make you comfortable in your own skin.

Rich Moist Soothing Cream provides immediate and long-lasting moisturization. Your skin will look healthier from the very first application as it penetrates the deepest layers of the epidermis. It also helps regenerate skin cells and soothes dry, irritated, and sensitive skin, restoring its natural protective layer and reducing tightness. It is formulated with two key ingredients to maintain moisture in the skin until the end of the day: jojoba seed oil and Centella. It prevents premature wrinkles. No animal testing, “eco-friendly,” formulated without alcohol nor parabens.


VOLUME

  • 60ml

HOW TO USE

  • After toning the skin and applying serum, lock in all the nutrients with this soothing cream to care for your skin.

MAIN FEATURES

The concentrated formula of the Rich Moist Soothing Cream provides immediate, long-term moisture for a more radiant, hydrated complexion. This cream works deep within the skin to provide much-needed soothing and moisture. It is infused with yeast-derived beta-glucan. As a result, it supports your skin’s natural moisture barrier, your skin's defense system. Helping to rescue dry, irritated, and sensitive skin by supporting and repairing your protective layer from the inside out, the Rich Moist Soothing Cream helps improve your natural skin cell repairing capabilities.


HISTORY

  • Renewed in October 2016
  • 10ml increase (50ml>60ml)
  • Enhanced ingredient for moisture
  • Vegan-friendly
  • Convenient tube-type packaging

AWARDS

  • 2020 Chicor Best Award, No.1 Cream
  • 2019 BeuatyMNL - Best Skincare Product
  • 2019 Chicor Best Awards - No.1 Lotion/Cream
  • 2019 Harper's Bazaar - Beauty Hot 100, Hot Moisturizing Cream
  • 2017 Soko Glam Best of Beauty Award Winner

INGREDIENTS

Caprylic/Capric Triglyceride, Glycerin, Cetyl Alcohol, Cyclopentasiloxane, Glyceryl Stearate, Sodium Hyaluronate, Cetyl Ethylhexanoate, Stearic Acid, Butyrospermum Parkii (Shea Butter), Simmondsia Chinensis (Jojoba) Seed Oil, Beta-Glucan, Sorbitan Sesquioleate, Microcrystalline Wax, Betaine, Peg-100 Stearate, Ceramide 3, Polyquaternium-51, Sorbitan Stearate, Dimethicone, Tocopheryl Acetate, Carbomer, Arginine, Illicium Verum (Anise) Fruit Extract, Citrus Paradisi (Grapefruit) Fruit Extract, Nelumbium Speciosum Flower Extract, Paeonia Suffruticosa Root Extract, Scutellaria Baicalensis Root Extract, Chlorphenesin, Disodium Adenosine Triphosphate, Algin, Carica Papaya (Papaya) Fruit Extract, Citric Acid, Portulaca Oleracea Extract, Natto Gum, Centella Asiatica Extract, Althaea Rosea Flower Extract, Aloe Barbadensis Leaf Extract, Disodium Edta, Apium Graveolens (Celery) Extract, Brassica Oleracea Capitata (Cabbage) Leaf Extract, Brassica Oleracea Italica (Broccoli) Extract, Brassica Rapa (Turnip) Leaf Extract, Daucus Carota Sativa (Carrot) Root Extract, Oryza Sativa (Rice) Bran Extract, Solanum Lycopersicum (Tomato) Fruit/Leaf/Stem Extract, Lysine Hcl, Proline, Sodium Ascorbyl Phosphate, Acetyl Methionine, Theanine, Lavandula Angustifolia (Lavender) Oil, Eucalyptus Globulus Leaf Oil, Pelargonium Graveolens Flower Oil, Citrus Limon (Lemon) Peel Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Cananga Odorata Flower Oil, Citral, Geraniol, Linalool, Citronellol, Limonene

Our Shipping Rates (You can see rates at checkout)

We process and ship out all orders Monday through Friday, not including holidays. Orders with standard shipping will usually be fulfilled and shipped the next business day (Monday through Friday, not including holidays).

We use Compostable Courier Bags for all the orders. 

Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. 

Standard Shipping usually takes 1- 5 business days from the day it ships to arrive to its final destination. Delivery outside major towns and cities, including to and from rural or remote areas will take longer. Major towns and cities are: Whangarei, Auckland, Hamilton, Cambridge, Te Awamutu, Tauranga, Whakatane, Rotorua, Tokoroa, Taupo, Gisborne, New Plymouth, Wanganui, Napier, Hastings, Palmerston North, Fielding, Levin, Masterton, Wellington/Kapiti, Nelson, Blenheim, Christchurch, Greymouth, Ashburton, Timaru, Oamaru, Queenstown, Dunedin, Invercargill.

We sent all the orders with Signature

If you prefer Non-Signature please let us now. Non-Signature Orders are sent at the buyer's risk, so please make sure that your Courier has a safe place to leave your parcel if you will not be home to receive it. Neither Lady Bonita nor Courier Post / Fastway are liable for parcels that have been stolen. 

New Zealand - Urban

Description Rate
Standard Shipping - Tracked -  Signature
$4.99
Clic & Collect - Auckland - Pt. Chevalier
$0 - Free
Free Standard Shipping (orders over $49) $0 - Free  


New Zealand - Rural

Description Rat
Standard Shipping - Tracked - Signature
$8.50
Free Standard Shipping (orders over $49)
$4

 

Australia

Description Rate
Standard Shipping - No tracking
$25
Standard Shipping - Tracking
$40
Free Standard Shipping (orders over $200)
$0 - Free

 

 

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot accept empty or more than half empty products. We will only accept unopened products. 

Several types of goods are exempt from being returned. Perishable goods such as personal care cannot be returned. We also do not accept products that are intimate or sanitary goods. 

Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Accessories with obvious signs of use. 
- Products record that has been opened. 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
- Any item that is returned more than 7 days after delivery.  

All returns are subject to validation and approval at Lady Bonita’s discretion.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed. For convenience, we issue refunds in Lady Bonita online Credit, which will be credited to your account or send by email immediately. Lady Bonita online Credit can be applied on your next purchase.

In cases related with our service, inventory or website the client can get a replacement or refund and the credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

We are not a manufacturer of the products or a courier company. We work with recognized brands and outsourced delivery companies, so we have no responsibility for the components and properties of the products or for delivery times.

We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a parcel forwarding company.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ladybonita.co.nz


Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ladybonita.co.nz 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Cancellation Policy

Upon purchase of your order, you will be given up to 2 hours to cancel your order. We will provide you a full refund unconditionally if you cancel your order within 2 hours. However if 2 hours has passed since you made the order, you will have to wait for your parcel to arrive before you can return it to us.

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

We are unable to refund your original shipping charges, and we do not offer exchanges on any of our products. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Disclaimer

While Lady Bonita strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by Lady Bonita.

 

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